RWJ Medical Associates

Love the doctors here, have never had a complaint. Staff is a little different, the medical assistants are all wonderful but the front desk needs a work.

Receptionist: The insurance isn’t in here, that’s why I asked you for it.

A few moments later

Never mind I’ll just try and look for it.

Lazy much?

This is a man with dementia and trying to find his insurance card was impossible and this isn’t the first time we’ve had situations like this with the front desk.

It was my first time here. I made an appointment with Dr. B as my new primary care physician. I appreciate the ease of making an appointment online, and the fact that they use MyChart to store your records / get in contact with the doctor. The receptionist was very pleasant and I was taken back by the nurse promptly at my scheduled time. The nurse was kind, took my vitals and the doctor was seen immediately after. Dr. B was SO informative and has great bedside manner. She informed me of all my options and made me feel very comfortable. I will recommended this location and Dr. B to anyone.