(October 26, 2022, 3:18 pm)
First I would like to say that since I moved in, in May 2022, I have seen 4 different property managers. Tiffany the current property manager, is a gem! She has really tried to correct my rent account (the original property manager didn't setup my account correctly). She has taken steps to improve the property. She has hired security, she is taking steps to fix the pool. Tiffany is alway a delight to talk to, she listens & I feel that she hears what I am saying. There are some issues with some of the neighbors, but that is not the properties fault. The rent amount is the least I could find at the time. Is the rent too high, YES, but that is a sign of the times. The maintenance staff is knowledgeable, polite, & professional, I have no problem with letting them in my home. All the issues I have experienced while living here were created by previous idiots working in the office. Tiffany has worked hard at correcting those issues. It seems she is also trying to get the best team she can with what she has to work with. This is my first experience with an apartment complex in 20 years, while it has been rocky, I feel that Tiffany is the best property manager I have seen. I work as an accounting manager & know that handling 250 + residents can be a handful, especially when their account are wrong & you have to fix it all. Tiffany has done an awesome job navigating these treacherous conditions.
