SAI Auto Care - Car Service Perth

Excellent service! I was scheduled for a snow tires install when my car wouldn't turn on. Valley Autohaus towed it here, and with only a few hours' advanced notice, Big O Tires was able to obtain a compatible replacement battery.

Adam provided excellent service, and Hunter was a competent and fast technician. An hour and a half after the tow dropped my car in their parking lot, the Northfield Big O had my tires and battery swapped, and my car driving like new. All this on Jan 2, when other shops were closed for the holiday. Amazing!

Only issue was that they didn't have any tire bags available, so the summer tires were left in my trunk and backseat on just a sheet of paper for protection. Next time, I would like them to be able to provide a basic plastic bag for the tires, or else I'd bring my own.

I picked up a nail in my tire today. Real icing on the cake for my day. Every single employee was great. Helped me find a solution that worked in my budget and got me back up and running quickly.

BigO 5 stars
My day 3 stars

I requested an appointment online for an oil change and tire rotation today 6/21/22, got the confirmation email and headed in. Unfortunately when I arrived, I was told they should have sent a decline email instead. The employee there (didn't catch a name) told me he could still get it in. I was expecting a bit of a wait on account of not having an appointment anymore, but was in and out within 30 minutes. Just wanted to shout out whoever is currently working there for excellent service!