Gear West

I recently purchased skate skis and classic skis and boots and bindings at Gear West, in Long Lake, MN. The staff is knowledgeable, kind, and extremely helpful. The two sales people I worked with explained the details of the skis and boots and fitted me carefully. They always show me at least two different pairs of skis or boots during the process. The store has occasional discount sales, which I was, indeed, able to take advantage of… I highly recommend Gear West to both beginner skiers, and advanced and expert skiers for a wide selection of cross country ski equipment….

Gear West Has the best staff!!! Very knowledgeable, friendly and helpful. They just quickly got me a pair of skis in time for a race, tuned, waxed, and ready to go when I really needed it, and I thank them so much. Gear West has a huge selection of equipment, and they are always able to connect me with exactly what I need. Their speed and efficiency in processing an order and getting it out to me can't be beat.

I’ve had 2 instances of great customer service from this store recently. First, Jan (the owner) went above and beyond to resolve a warranty issue that was not her fault at all. Second, Jim in the Alpine store did an amazingly detailed and patient job of helping my daughter feel better her her Nordic boots.

Matching ski bindings to skis is a science best left to knowledgeable professionals. The folks at Gear West are amazing to work with. They are patient and kind. I can’t wait to see my daughter’s Faction Dancers. They put a rush order on the mounting and are shipping to our hotel in time for our arrival to our ski vacation. Thank you Gear West for saving our ski trip.

I purchased new skate skis, boots, and poles from Gear West. Steve fitted the skis and helped provide recommendations. He was outstanding along with the rest of the staff. It was an excellent experience. Gear West is my go to store for cross country ski gear. Options are superb and even more importantly, the knowledgeable service ensures that you get the right gear for your needs… and the fact that the process is fun is a bonus.