(July 13, 2017, 10:58 am)
We came home from a week out of town to find that our air conditioning was not working at all (this was late afternoon on a Saturday). Even though it was technically after-hours, someone came over immediately to assess the situation, and got it working. Unfortunately, the next day, the unit stopped functioning again -- and again, someone showed up right away to figure out the problem. He determined that we would need a new air conditioning unit -- and made sure that we had it installed the very next day. The new unit not only works wonderfully, but it is also more energy efficient -- so we are cooler, and we are saving money. We have three small children and a dog, so being without air conditioning in July is a big problem -- and we were very impressed and grateful that the maintenance team took such quick action to solve the problem as quickly as they did.
