Crystal General Store

Excellent customer service

Fantastic service. Compassionate staff. Can't say enough. Nite and day difference better here then the shoppers across the street. Good job on being what a pharmacy should be.

I drive 10 minutes instead of the Shoppers beside my house to continue being a customer at this pharmacy. We moved into Windsor but never considered leaving this amazing group of professionals. They set the bar for other s in a competitive market.

Ordered a takeout sandwich. When I got home it was much different than I expected. WAY too spicy. I called and they offered to take it back but I had ordered it and said no. Then he called me back to say they had used the wrong mayo on my sandwich by mistake (the very spicy kind). He insisted on delivering a corrected sandwich. He was here in less than 20 minutes with a new sandwich and a free cup of their delicious soup. I was surprised and very pleased. These new owner are clearly planning to succeed.

My experience here was good. I came in on the snowiest day so far of 2018 and most stores were not open but they were. Guy running the place was cool. I think the previous reviews are from prior management, the place seems well run to me.