Visionworks Arundel Mills

My family and I have been going here for years. The service is always excellent! Ms. Sandy...there are no words for her leadership! This is a great place for children and those with disabilities. The staff is so patient and accommodating.

Ms. Sandy
Ms. Karen (yes, there are wonderful Karen's in the world)
Mr. Marcus

All are Polite, Proficient and Professional. 5 🌟's.

This rating is due to the manager, Sandi Crownover (Sandi B), who told me she had time for me. And she proved it.
She got out the old-fashioned equipment and measured every area of my eyes.
I didn't realize that there was better vision available to me until yesterday. This was the second time I was coming back for them to troubleshoot my new glasses.

When the newly-revised ones come in, she will examine them herself to make sure they are right this time.
She went over and beyond, ten times over!
She was amazing.

Absolutely wonderful experience! The young lady working the front showroom greeted me, helped me look for a specific pair and checked me out. She was great! I can say the same for the lady who did the initial eyes tests and the doctor who gave my prescription! I was the first appointment and it got busier as I left and they seemed to accommodate everyone as quickly as possible!

The customer service was excellent ; I was welcomed as soon as I stepped in and someone was available to help me in less than 10 minutes. I would specially like to thank Sandi and Megan for their help rewiring my glasses for the third time, as well as readjusting my frame and replacing my nose pieces. Sandi also suggested frames that may look good and gave me tips and pointers on how to take care of my glasses better.
I’m sure to come back again to have my glasses repaired and to buy frames/lenses.