(May 14, 2020, 9:34 am)
My HSA/FSA accounts were with McGriff for the last five years. Every time I had a need, I spoke with some guy who was "The Practice Leader." While his title might sound like a villain from "The Matrix" trilogies, he was actually really a great guy and always VERY kind, patient, and helpful. He spent time educating me on what I needed to do as a client to be successful using my cards according to the rules. I've since changed employers, who use another FSA vendor, but I do miss the white glove treatment I received at McGriff.