Gary Thomas Insurance

Richard was so helpful! He provided a quick and great service! All of the employees here at autozone are amazing!

We had a car problem at Fredonia in Dunkirk area for our daughter for her Fredonia University. I called the person name is John and he’s the manager. He indeed helped us. We are from Tonawanda NY. We really appreciate for his time and everything to be sure our car is taken care of it. Thank you very much John n his workers who helped us too.

If you stop at this store. The Store Manager trys to set a standard for great service . He has gone above the normal levels of courtesy. Stop by & ask for John Appleford, tell him Joshua sent you.

I don't know who the associate was working 7.22.2022 at Friday morning around 8am because he didn't have a name badge on, but I was not impressed. I asked for help with a diagnostic tool for my check engine light and was treated like an annoyance. I was also told the light had to be on which I know, but I'm not comfortable leaving my car running in the parking lot especially when my presence isn't acknowledged for a full minute while the associate was openly cussing at a computer. I know things are stressful with shortages and inflation but making customers feel like they're dirt on your shoe isn't good. I don't want anyone to lose their job in these hard times, but if a customer wasn't rude to you please don't be rude to them. Granted I appreciated the printout of the code so I say thanks for that.

Drew & Alicia we’re so helpful! They helped find a reasonable priced battery and installed it for me in less than 5 minutes! I will definitely be using this location for my car needs