West Marine

I drove up from Louisville on short notice, walking in at 4 minutes before close. One might expect a reticent reception so close to closing time. However, the staff member on duty, James (per the receipt) was helpful, personable, and very customer service oriented.

While I don’t make it to Indianapolis often, I wouldn’t hesitate to come back if I have another emergent need!

Manager and associate were very helpful. Actually showed my children magazines and talked with them and my wife while I shopped. Makes me miss our west marine in Michigan city near the lake. Hopefully this one stays open.

I just want to give a shout out to Marshall, who was the most accommodating when I asked if a curbside pickup would be possible due to immune issues. He gave me his personal number and told me to call him when I was outside, and he would bring me some options I could choose from. He was very kind and after doing this with 20+ stores during this pandemic, hands down this was the most friendly and above and beyond experience. Thanks so much.