Lashes & Brows by Pretty Woman Services

Update: I appreciate that the owner proactively contacted me even though I originally left 3 stars without a comment. She offered to fix it and gave me a different curl and lighter thickness so the lashes held up better (I have thin natural lashes). She was meticulous and took an hour to give me lashes that fit my eyes (and technically my natural lash resilience) better. I appreciate her experience, handy work and for reaching out to me. I will see how long they last and go back to her for a refill if all holds up. I can understand owning a small business and sometimes people/help have humanly bad/off days, but I left the one star for now because my first experience wasn't great as you can read below. Lastly, I can tell Lisset has more experience and is more thorough b/c I actually read the reviews beforehand, but I'm not someone that is demanding esp as a new customer. If I do go back for my refill it will definitely only be with her, thus is the case with any salon or service. We all have our preferences. Thanks for fixing this situation.

Hi. Though your IG presence looks professional my visit didn't meet my expectations. First, I didn't feel like there was at least 6 ft of social distancing between the beds and if there was there were a few times her child and her music felt like it was very close to me. I understand during this time it may be difficult to balance childcare as I have my own children but hearing WAP play from her iPad didn't create an ambiance I was expecting. Second, the way she taped my left eye was painful the entire time from start to finish, and she messed up at least three of my lashes. One in the middle you can see it glued above my eyelid/lash line and the other two are by the inner corners close to my nose. She glued it where it already looks like it's on week 2 or 3 and waiting to fall off, in other words she didn't glue it close enough towards the lash line. The right eye may or may not have the same issue on the inner corners also. Also, I felt like her long nails (though in style now) may have made it hard for her to place the tape correctly in the first place. Just my opinion. Lastly, at the end is when she told me she only takes cash, Cash app or some other app. It would have been nice to have been told in the beginning rather than the end. Also, she didn't get a chance to check my lashes as I had to use the bathroom and she received a phone call. Maybe if she did check she would have noticed the lashes being a bit off towards the inner corners. I just said it was fine, but got to my car and noticed. I'm not really one to be demanding. She also gave me a price for the refill, but I don't see that price on the website so it's not consistent. Anyways, I would have preferred to have just sent you my review in private but here we are. I would rather just not return than write a negative review because the rest of the lashes look fine so far. Thank you for asking though.