Category: | Store, |
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Address: | 1802 Chico Ave Suite A, South El Monte, CA 91733, USA |
Postal code: | 91733 |
Phone: | (888) 528-0885 |
Website: | https://www.barbecuepartsdepot.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 12:00 PM |
Sunday: | Closed |
I purchased two barbecue parts from them. The order arrived with one of them missing. I contacted their customer service. After they learned about the issue, they stopped responding to my emails. I opened a case on PayPal, they came back and shipped me the missing item. Perhaps they are just very slow. In any case much more of my time has been wasted than a $20 lid stopper bolt deserves.
Ordered Lion parts from Barbecue Parts Depot and I received them within a week. Great service!