Category: | Store, Car repair, |
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Address: | 6260 N Travel Center Dr, Tucson, AZ 85743, USA |
Postal code: | 85743 |
Phone: | (520) 229-9187 |
Website: | https://www.freedomrvaz.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
The crew here, led by Newt and Elka, are top notch, first rate. They really know service and repair on RVs and travel trailers. We're trailering 12,000+ miles a year (& lots of AZ dirt roads for boondocking) and I've been using them for couple years. They fixed my slide, stove, skylight, broken front window, awning, & helped me get solar with lithium battery optimized. They have an excellent crew, w/ parts dept, and do clean work... and.... it's done right!
I was traveling thru on I 10 when my tpms system started to act up.
Pulled in, and Newt and his technician immediately assisted me in resetting the system, and we were safely on our way.
Great customer service that unfortunately is becoming a rarity nowadays.
Thanks FreedomRV
We found ourselves thousands of miles from home (Alberta Canada) with a broken axle. The staff at Feeedom RV were professional, caring, and able to order and repair in a timely manner. We truly felt like we were back home at our own trusted facility, and you can't ask for more than that. Back on the road at a reasonable time and cost. Thank you, everyone in Service!
We were on a cross country trip from Prescott AZ to Savannah GA. An hour east of Tucson we heard a loud clunk in the vicinity of the right front wheel. We couldn’t determine what it was but it clunked loudly over every little bump in the road.
We returned to the Tucson KOA where we contacted a mobile tech.
He found that the steering stabilizer spring was cracked and broken.
He had a contact at Freedom RV and he said they could get to it Monday at 0830. Only two business days! That’s unheard of!
We arrived this morning and we’re greeted by the tech there named Woody. VERY knowledgeable!
He removed the stabilizer and I test drove it. Sadly, the clunk was still there.
I picked up Woody and went for a drive. After just a few minutes, he said, “I think I know what that is.”
And he did. There is a coach support truss that bolts to the Motorhome chassis and the bolts had back off approximately .5 inch! He said it’s a known problem on the Ford chassis.
We were fixed and out of there in around 30 minutes!
I wish I knew the name of the nice person at the counter. She was very nice and they all seems to care that we got back on our trip.
Usually, I am loath to go to an RV place but these folks were different.
A totally great experience.
Thank you Freedom RV!!!!
I have an older fifth wheel and I have an outside shower that needed to be replaced. I went to several different places and even Camping World and had no help whatsoever, then by chance I went into freedom RV and went to the parts department & Brian @ the parts dept was very knowledgeable and took the time to help me research the part and we were able to order it, it was like finding a needle in a haystack & Brian was able to do it I would definitely recommend this place for parts and service.