Richard Waid - State Farm Insurance Agent

Very helpful in getting me insurance in a hurry for my rental company.

Such a nice nice staff. Very helpful. Makes adjusting to a new area easy!

The team here has been fantastic through both good times and tough times. We dealt with two wrecks, one of which had a driver at fault with no insurance, and they've taken care of me above and beyond expectations. I am so eternally thankful for the team and their dedication to customer service!

With all of the automation that all processes have gone to, it's still good to have a live person to talk to when tragedy strikes. Needed help to straighten out our homeowner's claim after three old growth oak trees fell in our yard, hitting our home, crushing my car, damaging husband's truck. Could not convince folks 300 miles away over the phone and app that the trees were huge - took our agent actually seeing the massive trees down to let them know the extent of our loss. My family has used this same small town agency for three generations and we will continue to use them.

Local office quick and responsive. Corporate seems to have too many people asking same questions but not recording answers so get to answer same questions when someone else is spoken to. Local office no longer notified until normal business hours. Insurance business model has changed!