Designers Showcase Kitchens

We have been getting our Oil change service done by Firestone for some time. They are very professional and nice to talk to them every time. As usual I scheduled an appointment with them on phone and dropped the car. I was waiting for a call for pick and didn't receive one until 5, so called them and they mentioned having one digit wrong so were not able to reach me. On google it showed the closing time is 7 but they close at 6 which I was not aware of. They called back to check if I will be picking the car and they are waiting. This was around 5.55 PM. I really appreciate they calling and holding for me. It's the service that matters and you will get it here.

These guys are great -- it's usually about the people providing the service, the company somewhat. These guys are professional and good communicators.

I dropped off my car so they could work on it when they had an opening but they finished the work in less than half the time expected -- I suggest anyone else do the same.

No pressure to do anything more than what I asked for !!!!!

This is the best complete auto care shop I've been to ever since living in the valley use to go to sun devil but not anymore this Firestone is by far the best thank you Brian nelson for getting me taken care of quick fast and in a hurry and the right way you have mine and my family's business from here on out 👍

I used to love firestone, they are pretty quick and although a little pricey always do the job well. Usually when I get a oil change or any work done they do a full diagnostic and let me know if something needs to be done. (Tires looking bad, battery replacement etc). Which is great for the company (they get more money!) And great for me so I know what's going on. This time around after our oil change they said getting a diagnostic would be $100! What? Since when! I was just there in October and they did a full diagnostic on my car and I ended up getting new tires! If they are going to nickel and dime something this silly that must mechanics do automatically I'll have to rethink my business here.

Update:

They called and personally explained the difference of why one is charged and one isn't. Very patient and understanding

Designer showcase was super helpful in finding us the products/ materials we were looking for when designing our custom kitchen.

They fit into our budget, timeline and were very accomodating when working with us.

They installed our kitchen on CANADA DAY long weekend to beat the presence of our new born baby that came 4 days ish after install.

Any deficientcies were addressed and corrected as timely as humanly possible.

One thing I liked is how welcoming they were to our kids when we brought them in before knowing what we were even looking for. We weren't shunned out because we were a young family with loud kids, but welcomed, helped, and presented with a good plan for our kitchen after telling them our needs and wants.